15 Feb 2015
I found a snippet in my Evernote file, sadly without anything citing a source. I have adapted it to fit my experience with Clinical Quality Improvement activities. I suspect it is broadly applicable…
- It will take longer than expected.
- Not everyone will understand.
- At least one key player is not engaged.
- No matter how diligent the process, the team will miss something important.
- If everyone agrees, someone is not paying attention, or is being dishonest.
- The risk manager, lawyers, and upper level management really want to say no.
- When you are done, people will complain and you'll have to remind them of the mission.
- The result will not be what you planned.
- To the extent that you succeed, the important benefits will result from solving unforeseen complications.
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