Good conversations
It’s both possible and important to have good quality conversations with people with whom we disagree. There are some simple (but not easy) principles to keep in mind:
- Be sure your goal is to connect and understand - and not to change minds. Listen to learn, not to prepare a rebuttal. People understand and use words and phrases in very different ways. Don't assume you understand what the other person means: "I want to be sure we are both talking about the same thing. Could you help me understand what you mean when you say 'X'?"
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